Privacy Policy

Introduction

Rocky Mountain Reserve ("RMR," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our benefits management platform.

Information We Collect

Personal Information

• Name, date of birth, and contact information
• Unique identifiers (SSN, employee ID)
• Email address and username
• Benefit account information (HSA, FSA balances)
• Reimbursement claims and documentation

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use your information to:

• Provide and manage your benefits accounts
• Process reimbursement claims
• Authenticate your identity and secure your account
• Communicate about your benefits and account status
• Improve our services and user experience
• Comply with legal and regulatory requirements

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication with OTP verification
• Regular security audits and penetration testing
• Access controls and authentication for our systems
• Compliance with HIPAA and other applicable regulations

Information Sharing

We do not sell your personal information. We may share your information only with:

• Your employer (for benefits administration)
• Healthcare providers (for claim processing)
• Service providers who assist our operations (under strict confidentiality)
• Law enforcement or regulatory authorities (when required by law)

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of certain data processing
• Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze site usage, and for security purposes. You can manage cookie preferences through your browser settings.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our site and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: